Blog Oct 2019 - NE
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Resources for all YM users

McKenna Management staff are major users of the Your Membership association management system, developed by Community Brands.  Both the system (YM) and the Community Brands support team are a huge resource in managing any association or not-for-profit business, as the use of an AMS like YM allows an association to manage its website, communications, event registration, database, and more in one interconnected system.

As users of the YM platform, Community Brands provides us with more than just training and support.  They offer ongoing tips and feedback opportunities to make our association management work easier, faster, and smarter.  They offer insightful webinars on a broad range of topics including how to better engage the members of your association through the use of the platform, how to use the data you have to identify trends, and how to plan and reinforce the use of the tools to help make your association successful. 

Add to those resources, the live training offerings that provide a large spectrum of useful information.  Their current conference “Xperience” is the preeminent technology show for association, nonprofit, and school professionals. The upcoming November 2019 program features innovative technology, insightful education, and inspirational stories.   

Sounds like an info-mercial, right?  But these offerings generate great ideas for us, and by proxy, allow members of the McKenna Management team to better serve you, our client.

McKenna Management staff take advantage of professional development opportunities not only in technology, but in association management best practices. Members of our team are actively involved with the New England Society of Association Executives (NE/SAE), American Society of Association Executives (ASAE), American Association of Medical Society Executives (AAMSE), AMC Institute, Meeting Planners International (MPI), and more!

Since McKenna Management staff are in the business of providing the best service to our customers and clients, the more we know, the better we can serve you. That’s why we seek out partnerships with vendors who continuously support our development and with our own industry associations that keep us engaged and informed.


Nancy Ehlers is a Program Coordinator at McKenna Management. She brings 18 years of association experience, including a robust career with Financial Executives International, where she served in a variety of roles in customer service, chapter relations support, membership, sales, conferences, and professional development. Nancy’s passion is in the membership area with excellent customer support being her highest priority.